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ReachLocal delivers fantastic service. I have attended Free Digital Marketing Events at Google's head office with the ReachLocal Team in Toronto. Very knowleagable about Digital Marketing and delivers what they promise. Excellent customer service and quality leads. I...
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Anonymous
Guru

that sounds like *** to me ! you Reachlocal ? my experience is just the opposite

4.6
I liked
  • Great service and reachedge software
#736501

With Official Company Response

My campaign with ReachLocal has started from Sep 02, 2015 and have paid for two cycles till date. As the campaign is supposed to bring me more business and increase the traffic and the phone ringing but unfortunately your campaign did not add any revenue to my business...
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ReachLocalCares
ReachLocal Response

As promised, our customer advocacy team has been in contact with you. If you have any further comments, please contact our customer advocacy team directly at clientcare@reachl...

Anonymous
Ramneek Trehan

I spoke to ReachLocal clientcare and eventually my contract been cancelled and I got the refund for $1850 + GST paid for the recent cycle. Just booked a loss for $1350 with th...

1.0
I didn't like
  • You feel ripped off
  • Poor performance of work
#713008
where shall I start....well after spending hours talking with Ashley Brown, in Ottawa Ontario, Canada, I thought I would give reach Local a try, after giving them my money and trying to reach Brown, my emails were totally ignored for a week while she was on holidays,...
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I didn't like
  • You feel ripped off
  • Being lied to
  • Being misled
#711926
I used to work there are they only care about targets and making money off clients, not providing customer solutions. I couldn't get out quick enough. They are only a reseller of Google adwords and have not propriety products of their own. When they dont hit googles...
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#683579
hot air and bottomless promises. all the reps make the same assurances which go nowhere. I even had the sales director and MD in the UK based Reach Office so called working on my complaints. Rest assured sir we will call you back following an investigation into this....
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PPCClaim
PPCClaim

Hi Give us a call we could probably help you claim your money back from these people. We have been helping other clients.www.ppcclaim.co.uk All the best

1.8
Hoddesdon, England
I didn't like
  • You feel ripped off
#679442
Reachlocal is about to be brought to account for there deceptive and misleading conduct. A class action is underway. This is a case with over 200 applicants and counting. If you are one of those who has been mislead by Reachlocal, get on board now and join the class...
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Anonymous
Anonymous

I'm based in England and the ReachLocal UK company is currently in Administration. Does anyone have any info of any similar action being taken against them over here as I'm gu...

Anonymous
raped by RL

i'm in Australia and would like to know more about the UK lawsuit, but also , is there any class action being taken in Oz, ?

#633757

With Official Company Response

YOU MUST check your distribution details. REACHLOCAL CLIENTS: Check how much you got in Google advertising vs what you paid? If you don't know how to this was the procedure which is not easy. 1. Login to your account 2. On the left side of the screen you’ll see all...
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ReachLocalCares
ReachLocal Response

Your marketing budget pays for more than clicks on your ads on Google. Unlike with self-serve advertising, with our service, you also receive access to and use of our technolo...

Anonymous
Anonymous

Most of our clients have come from reach local. They are good for starting out but you can get so much more from your spend from a local company that has your best interest an...

#618739

With Official Company Response

Reachlocals margin is ridiculous - half or more only goes on your campaign, takes forever to gain momentum and we are expected to wear the costs. You can not get intouch with anyone, They say they have a unique plateform but there are plenty of other digital agencies...
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ReachLocalCares
ReachLocal Response

The amount of your budget used to purchase media varies from client to client, but your budget does pay for more than clicks on your ads. We invite you to learn about the budg...

Anonymous
Anonymous

You should try Using Digital Elder. Leads from google adwords.

#610636
Try to log into your Reachlocal account and follow the following steps and report back how little was actually spend on Google's advertising. I only got 35% spent when i thought it was 90%. Accessing your “MEDIA SPEND” report in your Reach Local Account Accessing your...
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#609801

With Official Company Response

The reason you had poor results is not click fraud it is simply Reachlocal keep 60% of the entire spend for themselves. Its impossible for any company to be adding value managing a self service product like Google Adwords with this sort of markup. Their reports only...
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ReachLocalCares
ReachLocal Response

Your marketing budget pays for more than just clicks on your ads in Google. It also includes access to and use of our technology and experienced marketing team to drive ROI in...

#609651