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Reach Local, translated means - A JOKE, TOTAL RIP OFF !!! You have been warned. We are a mom & pop HVAC company that doesn't have $10,000's for advertising. We donated $2000 to Reach Local for NOTHING. To some this is pocket change, no big deal but all we got was...
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Anonymous
Never again

Same here. Only we used them for way too long. Should have gotten out sooner, but I kept holding out hope. We even increased our budget at the suggestion of our rep. Lack of c...

1.0
I didn't like
  • Being lied to
  • Being misled
#592237
Reach Local Rep promised the moon & said they were the biggest & the best (Ya, I bet!!). Bottomline many 1,000's later I got out of the contract with NEVER ONE LEAD Check with anticipation, every day, thinking could this be the day when I would receive my first...
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Anonymous
Morrison

Did you check how much you got in Google advertising vs what you paid? If you don't know how to this was the procedure which is not easy. 1. Login to your account 2. On the le...

Anonymous
Never again

After several years of using them, I finally dropped them months ago. They kept telling me I needed to increase my spend and I kept telling them no. Then I finally gave in and...

1.0
I didn't like
  • Working with them
  • You feel ripped off
#590708
I wrote very specific add and developed landing page and offer page(at considerable expense) vs using my website which was recommended by Reach Local rep,because wasn't as specific as landing page with call to action.Point being my add has not been used and they are...
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Anonymous
Savanah

How can you be reached? I work at ReachLocal, and would like to assist in getting this fixed for you.

1.0
I didn't like
  • Being misled
#589531
I got sucked into a 6 month contract about a year ago. Like just about every other post on this forum, I was lied to and promised the moon. Their salesman was super sharp and convincing. I was a willing participant because I have a child daycare center and I was really...
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I liked
  • Nice website
I didn't like
  • Being lied to
#579478
Signed up for ppc with Reach Local, the ad experts.HA did not know anything about my services ,just put ads together and let them run.Asked for cost and breakdown of keywords was told they don't do that.Spent 1000.00 for 6 web visits. Buyer beware. They will promise...
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ReachLocalCares
ReachLocal Response

Your budget pays for more than clicks and calls. To learn more about how ReachLocal delivers value to our clients, click here: bit.ly/1Ew4ohJ. For additional comments or conce...

Anonymous
Jeff

They are a bad company overall. From what I understand, there are as many unhappy employees as there are customers. Take a look at their stock. It's really does paint a dis...

2.0
#565685
I asked a consultant at ReachLocal where my spend went - he couldnt tell me. I did some research, and went as far as contacting Google - I found out they only spend 55% of your spend online! The rest is all MARGIN! to pay for their staff, offices, phones, car expenses....
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Anonymous
Stick

Of course they have a margin, that's how business works?I'm sure you're business/employer makes one too!

Anonymous
Morrison

How did you work out what they paid for advertising? I could not find out how to do check this and was told by my account manager they don't provide this detail. I also reques...

1.0
#562369
Does any one know anything about a big fraud case in the uk against Reachlocal? I cant find anything about it anywhere but the guy who told me worked for reach he didnt know who it was but said it was rumoured to involve millions£££'s so must be a big blue chip...
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Anonymous
TT

Here you go mate. BBC Link explains everything clearly:http://www.bbc.co.uk/news/uk-england-london-29712816

1.0
#556194

With Official Company Response

Reachlocal have been amazing for my business. I don't have the time to do Adwords and all of what search needs. They took a good brief of what I was looking for and set it up and I recieved good leads a month. I don't xare they make a profit and nor should anyone...
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Anonymous
Anonymous

Really?!! You are obviously from Reach Local...why don't you post your company name?

ReachLocalCares
ReachLocal Response

Thank you for your feedback. We're happy to hear you've seen success with your campaign!

#542577
Signed up for a Reach a Local, they told me the service would be $50 month and the rest of the money would be for ads. 3 months later I had maybe 10 calls. Also the other crime they commit is listening in on who ever calls you from there ad. Is this legal. They do not...
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Anonymous
Sorry you had a bad experience

All of the phone calls state in the beginning "this call may be monitored for quality assurance purposes". So yes, it is legal, as they are notifying the end user. The terms a...

Anonymous
Taffy Lewis

You paid $50 a month for 3months and you say you had 10 calls - yet your complaining. How much did you make from the 10 calls. Surely you must have had 2 or 3 clients or cust...

#541960

With Official Company Response

I've been using Reach Local for several years now. I did get decent results in the beginning. Now that the volume of calls have dropped considerably, they claim it's because of the competition in my business and I should increase my monthly budget (we also have a...
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ReachLocalCares
ReachLocal Response

Competition in the local markets is always growing. We stand by how we provide value to our clients. Learn more about this here: bit.ly/1Ew4ohJ. For additional comments or con...

Anonymous
EX FOUNDER

WHY BECAUSE THEY INCREASED THEIR PROFIT MARGINS:Check how much you got in Google advertising vs what you paid? If you don't know how to this was the procedure which is not eas...

#540442